Respond to travel and lifestyle requests via phone and email in both Arabic and English.
Arrange bookings for hotels, villas, cruises, transfers, flights, and more.
Deliver top-tier service that leaves a lasting impression.
Promote exclusive offers and lifestyle perks.
Work closely with trusted suppliers and global partners.
Keep detailed records to ensure a smooth member experience.
Build real connections with members - you're not just a voice on the phone!
Kickstart Your Career in Luxury Travel & Customer Service!
Arabic-Speaking Virtual Lifestyle Specialist - Temp Contract (Graduate Opportunity)
Are you a recent graduate or early-career professional looking to break into the world of luxury travel and concierge services? Do you love helping others, solving problems, and making someone's day better? If you're fluent in Arabic and English, and excited to work in a fast-paced, people-first environment, this could be your perfect next step!
If you answered "yes" to these questions, keep reading - you might be exactly who we're looking for!
About the Role:
As an Arabic-Speaking Virtual Lifestyle Specialist, you'll help deliver unforgettable travel and lifestyle experiences to our members around the globe. From booking luxury hotels and ground transportation to arranging VIP experiences, you'll be the first point of contact for high-profile clients in the MENA, Europe, Asia, and US regions. You'll handle a high volume of calls and emails, provide tailored support, and act as a trusted go-to for all things travel-related. Don't worry, we provide full training and a supportive team environment to help you shine!
This is a great fit if you:
* Are a recent graduate or someone looking to grow in the travel/customer service space
* Speak Arabic and English fluently
* Are a great communicator and problem-solver
* Are confident using digital platforms and multitasking under pressure
* Can work flexible hours (including weekends and some evenings), Fluency in Arabic and English (written and verbal) (French is a plus)
* A recent graduate or someone with 1-2 years' experience in customer service, hospitality, or travel
* Strong communication skills and a passion for helping people
* Ability to multitask in a fast-paced, high-volume environment
* Comfortable using online platforms, tools, and systems
* A flexible, proactive, and can-do attitude
* Willingness to work shift patterns, including weekends and evenings (rotational shifts)
* Access to a quiet, reliable home working set-up (laptop provided)
Benefits include paid sabbaticals, rewards program, remote working holidays, employee discounts, and genuine career opportunities within a dynamic, international company.
Join us and experience a workplace where you can truly thrive!
Who Are We:
Ten is a leading lifestyle and concierge company helping clients discover, organize, enjoy, and get the most from life. Established in 1998, operating in over 20 cities worldwide, and listed on the London Stock Exchange ('TENG'), we focus on delivering a world-class member experience, investing in technology, expanding our contracts, and developing new markets.
Commitment to Diversity:
We value diversity and are dedicated to creating an inclusive work environment based on merit, competence, and performance.
Please note that we are not accepting new recruitment agencies at this time and are not responsible for fees related to unsolicited resumes.
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