Due to continued growth in the North East and Yorkshire, we are looking for a customer focused individual to join our dynamic team here at Aptus Utilities. As a key member of the team, you’ll be responsible for managing existing customer relationships, whilst identifying and engaging with prospective customers. You will play a key role in the pre-contract process including aspects of the tendering process whilst engaging with all departments in the business to deliver our market leading service. If you are motivated and customer focused, with a passion for delivering exceptional service and driving business growth, we want to hear from you. What you will be doing: Ensure high levels of service and expectations are met Forge strong, long-term relationships with customers Facilitate and manage external face to face meetings New customer acquisition and onboarding management Lead generation Engage in strong collaboration between pre and post contract teams Performance management of customers metrics What we ask from you: Strong communication skills Proficiently contribute and lead meetings Willingness to work within Aptus’ company ethos Effective networking skills Experience in customer relationship managing/co-ordinating Effective time management Leadership qualities Commitment to the success of Aptus Utilities Limited Commitment to the company values What we can offer in return: Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few Gym, fitness and retail discounts Donate a Day – we will gift you an extra day off each year to do something for charity or within the community Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round Office Location: Unit 16a, Follingsby Park, Gateshead, Tyne and Wear, NE10 8YG or Unit 2-4, New Court, Mildred Sylvester Way, Normanton, West Yorkshire, WF6 1TA