Service Manager required supporting 8-18 year olds in Pentyrch Cardiff Wales CF15
* We are seeking an inspiring regulated Service Manager to lead our dedicated team in Penyrch.
* As the Service Manager, you will be at the heart of providing exceptional care and support to children with emotional, behavioural, and learning needs on the outskirts of Cardiff
* We are looking for a nurturing manager who can create a supportive and inclusive environment—one where both the people we support and our team members feel valued and have a strong sense of belonging. If you are driven by purpose, thrive in a team-oriented environment, and want to play a key role in transforming lives, this is the perfect opportunity for you!
* We are offering very competitive salary
* Salary £47 to £55k negotiable plus up to 20% bonus. We’re keen to reward our managers when they get things right because doing well is important to us.
* Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus.
Qualifications for Service Manager
Level 5 Diploma in Leadership for Health & Social Care
Level 3 in Health & Social Care
Requirements of Service Manager
The ability to register as a manager with Social Care Wales.
At least 2 years in a relevant position and 1 year in a supervisory role within the last 5 years.
A proactive mindset and strong decision-making skills.
Excellent leadership, communication, and organisational skills.
A ‘can-do’ attitude, resilience, and the ability to adapt to changing situations.
Knowledge of safeguarding policies and experience in crisis management.
The flexibility to work Monday-Friday, 8am-4pm, with occasional on-call and shift cover responsibilities.
Responsibilities of Service Manager
Staff Management: Oversee recruitment, deployment, and management of staff.
Service Delivery: Ensure high-quality care and evidence-based outcomes for young people.
Compliance: Maintain regulatory and statutory compliance.
Team Leadership: Support and manage the senior management team.
Budget Management: Operate within budget and achieve high inspection ratings.
Strategic Planning: Work on forward vision and strategic planning with the Regional Director.
Quality Assurance: Audit care provision quality.
Child-Centred Care: Ensure detailed assessments and care plans.
Effective Communication: Foster teamwork and maintain productive meetings.
Partnership Building: Develop relationships with authorities and professionals.
Business Planning: Lead business planning and budget processes.
Health & Safety: Ensure a safe environment and compliance with health and safety legislation.
Performance Management: Induct, supervise, appraise, and develop staff.
Financial Management: Maintain effective budgetary and petty cash systems.
Service Development: Continuously review and develop the service plan.
Staff Well-being: Support staff health, motivation, and engagement.
Training Compliance: Ensure staff are trained and qualified.
Incident Management: Investigate incidents and represent management on disciplinary panels.
Stay Informed: Keep up-to-date with childcare trends, legislation, and best practices.
For more information contact about this Service Manager opportunity contact
Mick Hull Fieldview Care Recruitment Solutions