Join to apply for the Field Service Engineer - Birmingham role at Virgin Media O2
Summary
* Location: Birmingham
* Job Family: Technicians & Engineers
* Job Type: Full Time
* Posted Date: 24-Apr-2025
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
You must live in one of the following postcodes: B1, B5, B6, B7, B8, B9, B10, B11, B12, B13, B14, B15, B16, B17, B18, B19, B20, B21, B23, B24, B25, B26, B27, B28, B29, B30, B31, B32, B33, B34, B35, B36, B37, B38, B42, B43, B44, B45, B47, B60, B61, B72, B73, B74, B75, B76, B77, B78, B79, B80, B90, B91, B92, B93, B96, B97, B98, WR9
This role is about connecting people with what matters most. You’ll travel to different locations, meet new people, and make a real difference daily. No two days are the same, from installing broadband to troubleshooting issues. Enjoy outdoor work, job progression, and a 4-day workweek.
No experience? No problem. We provide full training and a dedicated mentor to support your journey.
What You’ll Do
* Install and maintain broadband, TV, and phone services.
* Resolve technical issues quickly to keep customers connected.
* Deliver exceptional customer service.
* Work independently with team support.
Who we are
As a Field Engineer, every interaction creates a life-changing moment for our customers. If you love helping people, this is a fantastic career opportunity with growth potential.
The must haves
* A UK manual driving license.
* Confidence working at heights and outdoors.
* Reside in one of the specified postcodes.
Skills
* Problem-solving and customer-focused attitude.
* Organized and methodical work approach.
* Adaptability and composure in all situations.
What’s in it for you
* Salary up to £36,200 with overtime and commission.
* Private medical, healthcare, and critical illness insurance.
* Generous leave policies, including birthday off and buy/sell options.
* 4-day workweek (after training).
* Employer pension contributions and life insurance.
Next steps
* Complete online application and video assessment.
* Discuss with recruiters if successful.
* Attend an interview to see if we’re a great match.
We’re committed to accessible hiring. Let us know if you need adjustments. Apply today for a rewarding, dynamic career!
Additional info
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Telecommunications
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