Customer Support Specialist Location: Brackley, Northamptonshire Salary: Competitive + Benefits Job Type: Full-time, Permanent Customer Support Specialist - Electronics | Technical Support | Brackley Our client, an innovative and growing electronics company based in Brackley, is looking to recruit an experienced Customer Support Specialist with a strong electronics background to lead their small technical support team. This is a hands-on technical customer support role ideal for someone with experience in electronic diagnostics, fault finding, product testing and technical troubleshooting who enjoys working directly with customers. You will act as the primary technical contact for customers while also supervising a small support team, ensuring high service standards and efficient resolution of technical enquiries. This role offers an excellent opportunity for an electronics professional looking to step into a leadership position within a dynamic engineering environment. Key Responsibilities Lead, mentor and support a team of two customer support representatives Act as the main escalation point for complex technical customer queries Provide technical product support via phone and email Diagnose and troubleshoot electronic products and systems Carry out fault finding, electronic diagnostics and technical investigations Interpret electronic schematics, technical drawings and documentation Coordinate product returns, rep...