Waiting List Manager – Pan GGC Gastroenterology Team (GRI)
This is a full‑time permanent position, Monday to Friday, based at Glasgow Royal Infirmary (GRI). Please be advised that, effective 1 April 2026, the full‑time working hours for all Agenda for Change posts will be reduced to 36 hours.
We are looking for an individual with sound knowledge of waiting list management, the ability to work accurately under pressure with strong attention to detail, and a collaborative approach to team working. The role requires excellent planning, organisational and coordination skills, flexibility in approach, strong leadership qualities, and effective communication.
Responsibilities
* Ensure efficient and effective delivery of waiting list services that support the clinical management of Medical Specialties.
* Work closely with the Clinical Service Manager and the wider operational and clinical management team to achieve and maintain key performance indicators.
* Ensure compliance with Treatment Time Guarantees and waiting time targets.
* Support adherence to ‘New Ways’ guidance.
Qualifications & Skills
* Sound knowledge of waiting list management.
* Ability to work accurately under pressure with strong attention to detail.
* Collaborative team working approach.
* Excellent planning, organisational and coordination skills.
* Flexibility in approach, strong leadership qualities, and effective communication.
Contact
Informal contact: Mhairi McGuigan, Business Manager
Email: Mhairi.mcguigan@ggc.scot.nhs.uk
This post may close early due to the volume of responses. Please submit your application form as soon as possible.
Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
Equal Opportunities
NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
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