Description
At EQ Accountants, part of the Sumer Group (one of the UK's fastest-growing accountancy practices), we know our people are at the heart of everything we do. We're not just colleagues – we're a community. Our ethos, With You, means when our team thrives, our clients do too. We're committed to creating an environment where you can grow professionally and personally, with access to mentorship, learning opportunities, and a clear path for progression.
We're looking for an Administrator/Receptionist who will play a key role in ensuring the smooth operation of the firm by providing essential administrative support to colleagues and clients.
Reporting to the Administration Manager, you will be part of a team that upholds high standards and helps deliver a first-class client experience.
Previous experience in a professional services environment is essential.
Key Responsibilities
* Welcome visitors to EQ and provide a friendly, professional first impression
* Answer incoming calls, directing queries to the appropriate person
* Maintain all meeting rooms to a high standard
* Provide coffee/catering to clients as required
* Open and scan incoming mail
* Maintain and update the EQ database accurately
* Produce letters, reports, and debtor statements as required
* Take minutes in sector meetings as requested
* Maintain stationery supplies for the office
* Support the Administration Manager and wider team with ad-hoc tasks
* Contribute to a positive, collaborative office environment
Skills, Knowledge & Expertise
* xperience in a professional services environment is essential
* Strong organisational and multitasking abilities
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office and other standard office software
* Attention to detail and accuracy in all tasks
* Discretion and ability to handle sensitive or confidential information
* Prior experience as an Administrative Assistant or similar role
* Familiarity with office equipment (printers, scanners, videoconferencing tools)
Job Benefits
* Competitive salary
* 33 days annual leave (plus extra after 3 & 5 years' service)
* Pension (up to 10% employee contribution, matched by EQ)
* Life insurance (4 x annual salary)
* Private medical cover (eligible at certain grades and/or after specified length of service)
* Income protection – eligible after completing 1 year of service
* Enhanced family-friendly leave and pay – eligible after 6 and 12 months service
* Paid volunteering time (14 hours annually)
* EE mobile discount (for you + friends/family)
* Support for CGI qualification & continuous training
* Friendly, inclusive work culture with regular social events
Belong @ EQ, Part of the Sumer Group
At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process.
Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all candidates. Let our team know how we can bring out your fullest potential.
About EQ
At EQ Accountants, we believe that at the core of our success is our people. We are more than just colleagues; we are a community dedicated to supporting each other to foster a positive and inclusive workplace where everyone can thrive.
At EQ, we believe that taking care of our clients starts with taking care of our team. Our ethos, 'With You,' reflects this commitment when our people thrive, so do our clients.
We are committed to your professional growth and personal development. Whether you are just starting out, or looking to advance your career, you'll find the support you need to excel.
As well as a comprehensive range of benefits, including enhanced family friendly policies, holidays, paid volunteering time, we offer continuous learning opportunities, mentorship, and a clear path for career progression to help you reach your full potential.