Communications and Engagement Officer - 31828
We are looking for a capable and enthusiastic person to fill the role of Communications and Engagement Officer in the Thames Major Projects Hub.
* You will be an important member of the team at an exciting time for our various high-profile flood risk management schemes.
* This position will support the different project teams with a wide range of communications, engagement and project tasks. You will build good working relationships with our internal and external partners and customers to help manage our reputation.
* You will support the team to deliver high-quality communications materials and turn our engagement vision into a reality by ensuring our work on the projects is communicated and supported by a wide range of stakeholders in a timely and professional way.
* You will be a self-starter with a flexible attitude, who uses your initiative to proactively look for better ways of doing things, ensure tasks are performed efficiently and effectively.
* You will have strong organisational skills and be able to manage your time and prioritise tasks to ensure deadlines are met.
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
The Thames Area Major Projects Hub is a centre of excellence supporting large flood risk management projects in the Thames area. Currently, we are working on the Oxford Flood Alleviation Scheme, River Thames Scheme and Guildford Flood Alleviation Scheme with other potential schemes in future. We are a team of specialists in communications, engagement, funding, benefits, planning and assurance.
Experience/skills Required
The ideal candidate will:
* Have a positive, proactive and hard-working attitude.
* Be a highly organised, flexible person who can deliver quickly in a fast-paced environment.
* Have strong customer service skills and work well in a diverse, dispersed team.
* Have experience of engaging and communicating with a range of internal and external stakeholders.
* Have good writing skills and experience producing internal and external materials, such as minutes for meetings, responses to enquiries, briefings, newsletters, presentations and factsheets.
* Have strong IT skills, especially Microsoft Office Word, Excel, PowerPoint and Outlook.
* Be experienced and enjoy using digital media, including social media.
Contact and additional information
We will consider job shares, on condition the scheme mailboxes can be covered. Interviews are expected to begin from 29 September. Please contact Zoe Houlihan (Zoe.Houlihan@environment-agency.gov.uk) or Helen Cukier (helen.cukier@environment-agency.gov.uk) for more about the team and role.
Length of contract
Up to 12 months
Competence
1. Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Please provide an example in your work or personal life that demonstrates this competency.
2. Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses. Please provide an example in your work or personal life that demonstrates this competency.
3. Works in Teams
Works co-operatively as part of a team to achieve common goals. Please provide an example in your work or personal life that demonstrates this competency.
4. Data and Information Management
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. Please provide an example in your work or personal life that demonstrates this competency.
Note If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. We welcome flexible working patterns for all vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.
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