Join to apply for the Transport Administrator role at DX NETWORK SERVICES LIMITED
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
About the Role
To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key Responsibilities
* Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
* Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
* Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
* Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
* Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure
Benefits
* Competitive Rates of Pay
* Holidays: 20 days increasing with length of service + bank holidays
* Long Service Recognition scheme
* Enhanced Maternity & Paternity
* Company Pension Scheme
* Life Assurance
* Employee Assistance programme including 24/7 Virtual GP
* DX Discounts Portal
* Excellent opportunities for career progression and more!!
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
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