Hays is currently partnering with a leading industrial andmercial organization seeking an IT Manager to join their team. In this role, you will oversee all IT functions across the organization, manage a small team, and take an active, hands-on approach to daily operations.
Key Responsibilities
1. Design, implement, and manage network infrastructure, including routers (preferably Cisco), switches, firewalls, Wi-Fi access points, and cabling, with a hands-on approach to troubleshooting and optimization. Regularly evaluate configurations to ensure scalability, security, and optimal performance.
2. Oversee the maintenance and operation of servers, PCs, laptops, and mobile devices. Implement proactive upgrades and maintenance strategies to minimize downtime and ensure consistent performance.
3. Administer user permissions and manage file access, ensuring strict resource control while supporting seamless user onboarding and offboarding processes.
4. Develop and enforce security frameworks to protect servers, PCs, websites, and SaaS platforms. Conduct regular audits, monitor for emerging threats, and apply necessary updates to maintain robust defences.
5. Manage building security systems, including surveillance cameras, card access controls, and alarms, ensuring their integration with IT infrastructure and operations.
6. Handle IT procurement and vendor management by negotiating contracts, purchasing equipment, and maintaining aprehensive inventory to support organizational needs cost-effectively.
7. Providingprehensive IT support, resolving hardware and software issues, troubleshooting connectivity problems, and creating tailored solutions to enhance productivity.
8. Configure and maintain firewalls, routers, switches, and servers within VMware environments, employing redundancy systems and continuous monitoring to ensure reliable infrastructure performance.
9. Optimize network efficiency and security by managing VLAN configurations and maintaining best practices in network design.
10. Use tools such as SOTI and JAMF to manage mobile devices, enforce data protection policies, and ensure regulatorypliance.
11. Administer and support enterprise software solutions, including O365, Linux, Mac, Active Directory, Exchange, Bluebeam, and AutoCAD. Collaborate with departments to streamline workflows and improve software utilization.
12. Mentor and guide a small team, acting as a point of escalation forplex issues, while fostering a collaborative and supportive IT environment that prioritizes continuous learning and problem-solving.
Experience and Skills
13. Demonstrated success in an IT Lead or Manager role, including overseeing and mentoring a team of direct reports.
14. In-depth expertise in network infrastructure, including routers, switches (preferably Cisco), firewalls, Wi-Fi APs, and cabling.
15. Proven ability to manage servers, PCs, laptops, and mobile devices for consistent, reliable performance.
16. Strong skills in administering user permissions, managing file access, and maintaining system security.
17. Extensive experience in handling vendor management, IT procurement, and budget oversight.
18. Familiarity with VMware environments, VLAN configurations, and mobile device management tools (SOTI, JAMF).
19. Proficiency in enterprise software platforms, including O365, Linux, Mac, Active Directory, Exchange, Bluebeam, and AutoCAD.
20. Willingness to travel up to 15%, primarily to local sites in SE Ontario and occasionally to the USA.
Benefits
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#1118740 - Casey Thompson