Job Summary
We are looking for a dynamic and experienced Head of Service, Integrated Care to lead a huge portfolio of clinical services in Barking & Dagenham Children’s Services. The post holder will have responsibility for the effective operational and clinical operation of Children Specialist Integrated Care Services within B&D, ensuring effective clinical delivery and performance management against key performance and quality indicators and financial targets. The post holder is responsible for the continuous professional development and performance of all clinical and non‑clinical staff within their portfolio.
Main duties of the job
The post holder will achieve this by taking managerial responsibility for the effective operational and clinical running of a portfolio of designated clinical services within NELFT, ensuring effective clinical delivery and performance management against key performance indicators and financial targets. The post holder will work with senior management and the clinical leadership team to deliver on the vision and ambition of the Trust to deliver best care and services to our babies, children and young people in the borough. The role will also be critical in leading on the delivery of the SEND agenda and on the BCYP Neighbourhood model.
* Looked After Children‑CDC Nursing‑Specialist School Nursing‑Therapies (SLT/OT/PT)
* Integrated Administration Team
* Community Paediatrics
About Us
Our values 2025‑2030: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people.
Probationary Period
This post will be subject to a probationary period.
Starting with NELFT
New starters begin on the first Monday of each month and undertake up to two weeks of comprehensive induction, including mandatory training and system training. New starters will also meet the executive team, senior managers, and attend drop‑in sessions focusing on engagement, health and wellbeing, and key processes. The induction takes place at our head office in Rainham, Essex.
High Cost Area Supplement – Outer London
This post also attracts payment for a High Cost Area Supplement of 15% of the basic salary (minimum £4,714, maximum £5,941 per annum, pro rata).
Use of AI
Please see attached document regarding acceptable use of AI during the recruitment process.
Job Details
Date posted: 24 December 2025
Pay scheme: Agenda for change
Band: 8b
Salary: £64,455 to £74,896 a year plus HCAS per annum pro rata
Contract: Permanent
Working pattern: Full‑time
Reference number: 395‑BD081‑25‑B
Job locations: Child and Family Centre, Axe Street, Barking, IG11 7LZ
Job responsibilities
* To deliver effective operational and clinical leadership and direction to the service leads and multi‑disciplinary teams.
* To support and develop the strategic direction for the service in line with national policies and locally identified health needs.
* To support and influence the development of new patient pathways in response to the requirements of the commissioners.
* To oversee patient pathways / flows into and out of Community Services.
* To manage a range of processes and systems across the service to support the effective running of the service and patient pathways.
* To ensure harmonisation of quality care delivery across the service areas.
* To lead the Learning and Development plan for services and ensure that developmental requirements are in place for all staff in line with the knowledge and skills framework.
* To ensure services are cost effective and delivered within budget.
* To lead change management in the implementation of service development.
* To create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively.
* To identify and participate in the tendering for new business opportunities.
* To ensure effective performance management and professional and clinical leadership of the workforce.
* To deliver robust financial management in line with Directorate and Trust targets, including Cost Improvement Programmes.
* To ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards.
* To represent the Service and Trust at external meetings with stakeholders.
* To ensure the safeguarding agenda is firmly embedded.
Person Specification
Essential Qualifications
* Management Qualification.
* CPS and/or Professional Development.
Essential Experience
* Significant operational management experience of NHS services (Finance, HR, Staff management, Governance).
* Experience of strategic planning resulting in change management programmes.
* Experience of managing successful change.
* Experience of managing complex HR investigations.
* Experience of contract management, including business cases, demand & capacity modelling.
* Extensive experience with SEND delivery and Children Specialist/targeted services.
Desirable
* Have a clinical background – Nursing/AHP/Social Worker.
Essential Skills
* An understanding of applying business model principles.
* Knowledge of the national policy agenda.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer name: NELFT North East London Foundation Trust
Address: Child and Family Centre, Axe Street, Barking, IG11 7LZ
Employer's website: https://www.nelft.nhs.uk/
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