We are collaborating with a prominent commercial vehicle provider in Northern Ireland to find a talented Workshop Controller who will enhance their customer service team in Coleraine. Salary Highly competitive salary offered Key Responsibilities: Day to day responsibility for the smooth running of the depot workshop Job allocation, planning and execution taking account of technician capabilities Maximising staff utilisation and sold hours, ensuring high levels of workshop productivity Planning workshop space for maximum efficiency Ensuring all vehicles are road tested as required and appropriate Managing holidays and sickness absences to ensure adequate cover for scheduled work completion Coach technicians and apprentices to develop their skills, knowledge and capabilities Liaise with the training department to ensure technician availability to attend training courses Liaise closely with the parts department to ensure timely availability of required parts Ensure all job cards are signed off with the appropriate level and quality of information required Completion of quality checks to ensure adherence of "right first time" with regards to service, repair and PSV Check completed job cards for accurate and whole information Ensure all defects are reported to the customer with quotes provided Challenge technicians on efficiency, sold hours, lost time, vehicle cleanliness etc. Report maintenance issues in the workshop Ensure all health and safety regulations and procedures are adhered to in the Workshop in accordance with legal requirements and in line with Company guidelines Ad hoc duties as directed by Dealerpoint Manager or Directors The Ideal Candidate: Strong technical knowledge and background in heavy commercial vehicles is essential Possess a strong commercial focus and fully understand the impact of factors affecting technician efficiency and utilisation Possess strong organisational skills with the ability to prioritise effectively and adapt to changing operational business needs as required Possess a full, valid driving licence Skills: workshop mechanic HGV workshop controller workshop manager workshop supervisor Benefits: fantastic benefits package