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Customer and trading manager - convenience

Barnsley
Sainsbury
Trading manager
Posted: 18h ago
Offer description

What you’ll be doing:

* Working closely with a small team of managers to ensure the store runs smoothly every day.
* Taking responsibility for the daily operations of the store, often being the only manager present with full accountability.
* Collaborating with a team to complete tasks, ensuring customers are served efficiently and safely.
* Managing people, including performance reviews, disciplinary actions, scheduling, and payroll.
* Supporting other stores in the network as needed.

What makes a great customer & trading manager:

* Experience in line management within a fast-paced, operational environment.
* Ability to provide excellent customer service and coach teams accordingly.
* Achievement of KPIs and performance targets.
* Experience handling disciplinary and employee relations issues.
* Leadership skills to manage operations independently when necessary.

Working for us has great rewards

Salary depends on experience, store size, complexity, and location. Benefits include:

* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased discounts on Fridays, Saturdays, and paydays.
* Annual performance-based bonus.
* Free food and drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer contributions.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support, including counseling and legal advice.
* Colleague networks and development opportunities.
* Cycle to Work scheme.
* Discounts on gym memberships, holidays, and more.

An inclusive place to work and shop:

We are committed to diversity and inclusion, offering support such as family leave, resources, mentorship, and career progression. We celebrate diversity through initiatives and events. Learn more about our inclusivity efforts here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.

Leading in our stores:

Our management teams are the driving force behind our business, leading with passion and purpose. They empower teams to excel in product availability, safety, and daily operations, creating a rewarding environment for colleagues and a superior shopping experience for customers. This is how we bring our purpose to life, one action at a time.

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