We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognized for their hard work, commitments, and long service.
What will I be doing?
1. As Director of Sales, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace.
2. Be an integral part of the growth and development of future and repeat business.
3. Analyze local market trends and competitor activity to identify business leads.
4. Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and increase market/customer share in all revenue streams.
5. Negotiate room rates/packages with corporate clients.
6. Develop and implement creative local marketing channels, including social media channels.
7. Prepare company contracts for the hotel in accordance with current business and pricing conditions.
8. Work within current business strategies and recognize potential opportunities.
9. Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs.
10. Attend sales events as required.
11. Produce accurate and timely reports to meet the needs of the Sales Director and senior management, including reporting appointments, calls made, and business leads.
12. Answer customer queries promptly and professionally.
13. Manage staff performance in compliance with company policies and procedures.
14. Recruit, manage, train, and develop the sales team.
15. Demonstrate passion and willingness to learn.
16. Maintain a positive attitude and make our guests smile.
17. Be genuinely friendly and caring.
18. Enjoy working as part of a team.
19. Be ambitious, hardworking, and capable of developing your team.
20. Maintain excellent standards.
21. Lead from the front with good organizational and time management skills.
22. Be resilient, creative, able to multitask, and work under pressure.
23. Be available to work mornings, afternoons/evenings, and weekends.
24. Able to deliver exceptional customer experiences consistently.
About DoubleTree by Hilton Dartford Bridge
A stylish hotel at the 'Gateway to London,' located just off the M25 motorway and only four miles from Bluewater Shopping Centre. Travel to Central London in 17 minutes from the nearby Ebbsfleet International rail station.
Enjoy amenities like modern décor, LCD TVs, WiFi, international cuisine, fitness facilities, and leisure amenities including a swimming pool, spa bath, sauna, and steam room.
Rewards and Benefits
* Meals provided whilst on shift.
* Sales incentives and rewards for initiatives.
* Discounted or free use of leisure facilities.
* Free parking.
* Discounted or free stays at our hotels.
* Opportunities for personal development within the hotel.
* Fully funded apprenticeships (T&Cs apply).
* Annual holidays inclusive of bank holidays.
* Option to purchase additional holiday entitlements.
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