Overview
Welcome to Lowestoft Primary Care Home (PCH) team. One post available - up to full time hours. We are seeking a Registered Nurse (Adult) with experience of supporting patients with long term chronic disease management to join our team. As core member of the PCH leadership team the Community Matron will ensure PCH patients with complex needs and those in crisis are treated effectively by providing independent specialist nursing input and clinical advice to patients and staff; lead on admission prevention, promote well-being and reduce demand on primary care and ECCH specialist services.
The successful candidate will have Non medical (v300) independent and supplementary prescribing qualification or confirm willingness to complete. This post is 80% clinically facing.
The PCH is a multidisciplinary team delivering health care to people in the coastal town of Lowestoft. The combined skills of the team mean they are able to respond to the changing needs of patients and support those who may previously been admitted to hospital to remain at home. You will become an active member within this team of clinicians. The PCH team provides community services 7 days per week 07:00- 20:30 hours. The core shift is 08:30- 16:30. Weekend and bank holiday working on a rotational basis as part of the Band 7 leadership role. The post is offered up to 37.5 hours per week. We are able to support flexible working arrangements and other shift patterns would be considered.
Main duties of the job
* Develop and maintain clinical skills to meet the roles competency matrix that includes rapid top to toe assessment to identify and care for the deteriorating patient at home and the delivery of essential nursing care.
* Lead on admission prevention by providing independent specialist nursing input and clinical advice to patients, staff, and carers.
* Participate in rapid assessment for patients in their own home with a variety of acute, chronic, and age-related conditions.
* Provide short-term case management for patients with complex health needs and who present in crisis or are deteriorating, to ensure they are treated effectively.
* Provide clinical support and advice to other members of the PCH team on the care of the deteriorating patient.
* Hold a short-term caseload of patients; using a variety of approaches such as health coaching and problem lists to identify the key actions, abilities, and motivations to support their health and well being.
* Be the named nurse for identified General Practice(s), create relationships with the medical and non-medical care teams and practice management that ensure the timely referral and escalation of patients to the PCH and ECCH specialist services.
* Provide clinical leadership, operational management, and professional support to other members of the multidisciplinary team within the PCH. This includes staff recruitment and retention, skill mix and team development.
* Participate in the PCH Band 7 7-day leadership and virtual room rota.
About ECCH
ECCH is a well established healthcare provider and has been delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Lowestoft Primary Care Home is a multidisciplinary clinical team of health and social care professionals working in partnership with Primary Care, Social Services, social care providers, other specialist community health teams and voluntary sector providers to ensure patients are able to remain in their own homes whenever possible.
Following the announcement of a 3.6% Agenda for Change pay award, this role will be eligible for a salary increase effective in August 2025 pay. Details of the new pay structure can be found on the NHS Employers website.
Details
Date posted: 08 September 2025
Pay scheme: Agenda for change
Band: Band 7
Salary: £46,148 to £52,809 a year
Contract: Permanent
Working pattern: Full-time, Part-time, Flexible working
Reference number: B9849-081-25A
Job locations: Hamilton House, Battery Green Road, Lowestoft, Suffolk, NR32 1DE
Job responsibilities
* Contribute to, support and promote ECCHs, strategic direction, values and culture in relation to proactive and reactive services.
* Discuss all treatment options with sensitivity, knowledge and expertise and to act as a patient advocate when appropriate and respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.
* Offer a supportive service to patients and their carers from diagnosis through all stages of the disease process, in conjunction with other healthcare professional using a range of communication skills to manage care and information empathetically.
* Understand and support the achievement of ECCH business plan objectives and performance targets, and initiate and participate in screening and needs assessment as required.
* Supervise other health and social care professionals in the delivery of proactive health promotion activated, e.g. chronic disease management with individuals and groups.
* Identify the potential for service developments, risk and deficits and inform line manager making recommendation based on specialist knowledge.
* Provide leadership and management of locality nursing teams with identified lines of responsibility.
* Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across your designated area of responsibility and the wider community.
* To provide clinical leadership within the Primary Care Home Team/s and the wider integrated Community Care teams including Primary, Social Care, and all other provider organisations to provide high standards of care to patients and where appropriate avoiding unnecessary admission to secondary care.
* To be a key driver for establishing integrated care teams both practically and behaviourally.
* Assist with the implementation of pathways and guidelines to support health care professionals in establishing patient on evidence-based therapies.
* Develop systems to monitor, evaluate and audit service quality in order to meet nationally and locally set targets and develop reporting mechanisms.
* Effectively communicate at all levels of the organisation, with a variety of health professionals, users and carers, to provide the best health outcomes.
* Maintain a high level of performance and be goal and outcome focussed when faced with opposition or when working under conditions or pressure.
* Identify potential service developments, risks and deficits and discuss with line manager, making recommendations based on expert knowledge to enhance the capacity and quality of community care.
* Monitor and maintain standards / provide benchmarking data to allow comparison with other healthcare providers
* Participate in teaching and clinical supervision with nursing teams and other provider staff as required
* Critically evaluate research findings, national guidelines and implement changes in clinical practice as appropriate
* Participate in clinical supervision with nursing teams as required.
* Provide patients, families and carers with tailored education programmes, advice and support, that may precipitate symptoms of acute exacerbation of underlying conditions or illness and include lifestyle changes that would be advantageous to health.
* Be responsible for participating and maintaining a learning environment and maximise opportunities for education and development in the clinical area to enhance individual development and performance in the delivery of high standards of care.
Person Specification
Essential qualifications include:
* Professional registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
* BSc Nursing Practice or equivalent
* Evidence of post registration study at Postgraduate Level
* Independent Nurse Prescribing or willing to undertake
Desirable qualifications include MSc Advanced Nurse Practitioner, Leadership and management qualification, Advanced communication skills, Health Coaching Programme
Skills and Experience
* Competent IT skills with electronic diary and electronic clinical record systems and MS Office
* Proven ability to problem-solve
* Extensive clinical skills
* Evidenced experience of negotiating and influencing skills
* Excellent interpersonal and advanced communication skills
* Extensive experience in case management and long term/chronic disease management
* Experience of partnership working with Social services, voluntary sector, primary care
Other
This post is subject to the Rehabilitation of Offenders Act and Disclosure checks. Applicants must have current UK professional registration. See NHS Careers website for details.
Employer: East Coast Community Healthcare CIC, Hamilton House, Battery Green Road, Lowestoft, Suffolk, NR32 1DE. Website: ecch.org
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