Music Service Business Manager (Job Ref: 3721) Salary: £44,579 Grade: Level 4, Zone 1 Location: Crowndale Centre, 218 Eversholt Street, London NW1 1BD (Main office)/ 5 Pancras Square, London N1C 4AG/ Hybrid Hours per week: 36 Contract Type: Permanent Closing Date: Sunday 7 th September 2025 at 23:55 Interview: Wednesday 10 th September 2025 Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. AGENCY STAFF, PLEASE CLICK HERE TO APPLY - Please do not click on the Apply Now tab at the bottom of this page as your application will not be considered. About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today, and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide on a better future for us all. Camden Music is a vibrant, inclusive service committed to helping children and young people experience, enjoy, and learn music. We work in partnership with every school in the borough, including primary, secondary, and special schools, to ensure access to high-quality music education for all. Each year, thousands of students take part in our diverse programme, which includes instrumental and vocal tuition, Saturday music academies, and ensembles ranging from steel bands and choirs to rock bands and orchestras. Our flagship event, the Camden Schools' Music Festival at the Royal Albert Hall, brings together over 1,800 young musicians to celebrate creativity and achievement. We support access and equity through affordable instrument hire, subsidies, and bursaries, and we collaborate with schools, educators, and partners, including Camden Music Trust, to deliver innovative projects and professional development. We believe in the power of music to inspire, connect, and transform. WeMakeMusic Find out more at www.camdenmusic.org About You To be considered for this exciting opportunity, you'll be an experienced operations or business manager with a strong track record in financial planning, systems improvement, and team leadership. You'll be confident working with data, budgets, and digital tools, and you'll understand how great systems can unlock access to creative opportunities for children and young people. You'll be a clear communicator and a collaborative problem-solver, someone who can lead a small team, manage competing priorities, and build strong relationships with schools, tutors, and partners. You'll be comfortable working at both strategic and practical levels, and you'll bring a calm, organised approach to a fast-paced and varied role. You'll be digitally literate, ideally with experience implementing or managing systems like SpeedAdmin, and you'll be confident using data to inform decisions and improve services. A background in education, the arts, or the public sector is welcome, but not essential. What matters most is your ability to lead with integrity, think creatively, and make things happen. A commitment to equity, inclusion, and safeguarding is essential, and you'll be someone who leads by example, ensuring that every child and young person can access high-quality music education, regardless of background. What You'll Be Doing / How You'll Be Involved As Music Service Business Manager, you'll lead the operational and financial backbone of Camden Music. Working closely with the Head of Service, you'll drive improvements in systems, processes, and digital tools, ensuring the service runs smoothly and sustainably. A key part of your role will be embedding and optimising SpeedAdmin, our new all-in-one music service management system. You'll lead on financial planning and reporting, helping to secure the long-term future of the service. You'll manage a small operations team and coordinate over 160 self-employed music tutors, ensuring clear communication and efficient deployment across Camden. You'll also oversee local HR processes, manage correspondence, and ensure that subsidies and remissions are applied fairly. This is a hands-on role that blends strategic thinking with day-to-day delivery. You'll use data to inform decisions, support service-wide planning, and champion a culture of continuous improvement, so that more children and young people can access high-quality music education. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note that Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the URL below into your Microsoft Edge browser (please note the attached will not open in other browsers): http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11140352/file/document?inline To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'. What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave ( bank holidays!). We also know that a work-life balance is extremely important, so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pension scheme. Visit 'www.camdenjobs.co.uk/staff-benefits' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT, disabled and neurodiverse communities to make a real difference to our residents so that equality and justice remain at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG. Anonymised Application - in keeping with Camden's commitment to inclusion, the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.