Salary: £50,000 - 50,000 per year Requirements: Proven experience supporting and administering Dynamics 365 F&O Strong troubleshooting skills across both functional and technical areas Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management Good understanding of data management, imports/exports, and data quality Ability to communicate clearly with non-technical users and support them effectively Experience with Azure AD, identity/security governance (desirable) Knowledge of D365 Finance modules or finance data structures (desirable) Microsoft Certifications (desirable) Responsibilities: Provide daily support for D365 F&O users, resolving technical and functional issues promptly Manage user access, roles, permissions, and security compliance Monitor system performance, integrations, and data flows, addressing issues before they impact users Handle support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system Assist with testing, deployments, release management, and environment refreshes Troubleshoot incidents, escalating to Microsoft or partners when needed Maintain clear documentation for processes, configurations, and changes Work with business teams to understand their needs and support improvements to workflows and system usage Technologies: Azure Support ITSM Security ServiceNow Office 365 Cloud More: We are a global organization on a mission to redefine what best in class looks like. With the support of a leading private equity partner, we are fueled by ambitious growth through ongoing M&A and are rapidly scaling to secure our position as the worlds market leader in our sector. We value curious, confident, and forward-thinking individuals who challenge the status quo and thrive in evolving environments. In this role, you will have the opportunity to own and shape a mission-critical business system while being part of a supportive, collaborative team culture that emphasizes professional development and involvement in exciting transformation projects. last updated 13 week of 2026