1. Solid Progression Opportunity.
2. Hybrid Working Structure.
About Our Client
This position is with a company that is a large organisation in the energy and natural resources sector. With a significant presence in the UK, it has a well-established customer service department committed to delivering first-rate service to its valued customers.
Job Description
3. Monitor contractors for biomass delivery performance.
4. Ensure compliance with quality, schedule, and contracts.
5. Implement fuel quality checks and sampling processes.
6. Visit suppliers regularly for analysis and feedback.
7. Coordinate deliveries with ops, logistics, and hauliers.
8. Align plans with demand, storage, and blending needs.
9. Track KPIs like tonnage, quality, disruptions, and performance.
10. Report data to drive improvements and resolve issues.
11. Identify supply risks (weather, logistics, quality).
12. Develop contingency plans to maintain fuel flow.
The Successful Applicant
A successful Client Services Co-ordinator should have:
13. Strong understanding of relationship and contract management.
14. Excellent relationship management and communication skills.
15. High level of analytical ability and attention to detail.
16. Capable of working independently as well as collaboratively within cross-functional teams.
What's on Offer
17. An estimated salary range of £31,000 to £35,000 per annum, depending on experience.
18. A permanent role with growth opportunities within the energy & natural resources industry.
19. A supportive and collaborative work environment.
20. Generous holiday leave and additional employee benefits.