Why this role matters
This is a high profile role is accountable for managing the compaction and closure of our main legacy networks – PSTN, SDH/PDH, DPCN, X.25 and a number of smaller platforms, in line with agreed business timescales. The transformation and closure across these platforms is essential to BT goals and the programme is regularly reviewed by the Group SLT.
Leading a team of 80 people driving innovative technical and people approaches to closure. Delivery of the closure plan of record, managing issues, mitigating risks, and ensuring benefits are realised. Managing stakeholders at all levels across Networks, CFUs, Digital and Openreach.
The role holder also has operational accountability for the running of the platforms, working with the operations team and problem management team to ensure the correct levels of support, managed risk and SLAs are in place to provide customers with expected services levels during the migration and closure process.
In addition as part of the Connectivity Leadership Team and Fixed Network SMT you will be expected to take an active part in cross-unit transformation activities, taking a lead where appropriate, and interworking with other units to achieve common goals.
This role can be based in London, Manchester, Bristol or Birmingham and our hybrid working model means you are expected to be in the office 3 days per week.
You'll have the following responsibilities
• Accountable for delivering and shaping legacy platforms strategy to enable the achievement of the Connectivity Team’s goals
• Operational responsibility for delivery of customer, business and people outcomes and setting decision frameworks in line with business units plans.
• Delivering compaction and closure of our legacy platforms, working with the transformation lead and key stakeholders within Fixed Networks and across Group to ensure alignment with business-agreed timescales and to drive the right behaviours into the rest of the business
• Management and control of intrusive activities on or affecting the platform within timescales and to agreed standards, ensuring that Change Management/Planned Engineering Work is communicated, authorised and undertaken professionally
• Assessing security risks and putting in place mitigations. Sign-off security and regulatory compliance in line with agreed processes
• Delivering positive engagement and organisational health across the team, including resource planning, and team development.
You'll have the following skills and experience
Skills
• Stakeholder Management: Managing expectations and the level of stakeholder engagement. Ability to manage to complex political relationships in a variety of business and technical situations
• Transformational leadership : able to set a vision, inspire, bring new stimulation, challenge status quo, support and recognise teams as the transformation delivers
• Commercial Acumen: Drive cost transformation in the portfolio, including, cost of the team and solutions delivered in time and design issues related to budgets.
• Problem Solving: Solve problems that are complex and unknown and may lie outside the domain of the role. Problems may impact a single network platform and/or customer solution supporting multiple services. The most complex problem will be platform wide, impacting multiple services or cross-portfolio solutions.
Experience
People Leader (Mandatory): Experience in people management of diverse and multi-disciplinary teams including senior management roles. Able to confidently handle the full employee lifecycle, succession plan and create brilliant high performing teams.
Risk Management (Mandatory): Identifying risks, balancing the threats and opportunities associated with the risks. Taking appropriate mitigating action against the risk and tracking and managing risks over their lifetime.
Knowledge of network technology (Mandatory): Knowledge of network technology and technology introduction. Track record in transferring understanding between technology domains.
Managing the lifecycle of network platforms (Mandatory): Expert in managing the lifecycle of network platforms, including budgeting, stakeholder management, building strategic vendor partnership, third party working, UK and international regulatory compliance, working with standards bodies.
Benefits
• 15% on target bonus
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.