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Are you the type of person who enjoys regularly interacting with customers, offering support with inquiries and seamlessly converting them into sales? If so, this could be the role for you.
We’re looking for a Contract Coordinator with excellent customer service skills who thrives in a busy operational environment to join our team and help us deliver our customer promise - to delight every customer, every time.
In the role of Contract Coordinator, you will be responsible for all aspects of contract administration for the core Trakway business, from initial enquiry to final recovery, while providing administrative support to a team of project engineers, ensuring internal procedures and processes are followed at all times. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the best experience for our customers and continue to improve our service.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We offer an industry-leading flexible rewards package, including a generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme.
About The Role
Are you the type of person who enjoys regularly interacting with customers, offering support with inquiries and seamlessly converting them into sales? If so, this could be the role for you.
We’re looking for a Contract Coordinator with excellent customer service skills who thrives in a busy operational environment to join our team and help us deliver our customer promise - to delight every customer, every time.
In the role of Contract Coordinator, you will be responsible for all aspects of contract administration for the core Trakway business, from initial enquiry to final recovery, while providing administrative support to a team of project engineers, ensuring internal procedures and processes are followed at all times. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the best experience for our customers and continue to improve our service.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We offer an industry-leading flexible rewards package, including a generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme.
About You
If you join the team, we’ll provide you with everything you need and ensure you are equipped for success. We’ll discuss your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed as a Coordinator, you will bring the following skills and behaviors:
* High level of organizational and administrative skills.
* Proven experience of working successfully in a busy office environment.
* Prior experience demonstrating exceptional admin and customer service skills.
* Ability to work as part of a team, supporting colleagues.
* Flexible and self-motivated, eager to embrace new training opportunities.
* Excellent communication skills – both verbal and written.
* Effective administration, planning, and organizational skills with strong attention to detail and accuracy.
* Good IT/Computer skills, including MS Office (Excel and Outlook) and experience with database entry.
* Previous experience in the hire or construction industry would be advantageous but is not essential.
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