Head Housekeeper Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round. Key Job Responsibilities Deliver a great guest experience through providing a high standard of cleaning throughout the hotel. Communicate the daily tasks and priorities to the wider housekeeping department Supervise and provide guidance to the housekeeping team, including scheduling shifts and managing staff performance. Communicate effectively with all staff members, providing clear instructions and positive contribution to the work environment Ensure compliance with hotel policies, procedures and safety regulations Develop and implement cleaning schedules and procedures to maintain cleanliness throughout the hotel. Assist in budgeting and forecasting for the housekeeping department Manage inventory of cleaning supplies and equipment, ensuring that stock levels are maintained. About you Have excellent customer service skills. Demonstrate a can-do attitude. Demonstrate self-motivation and ability to work in a fast-paced work environment. Have excellent communication skills with a collaborative approach to colleagues and customers. Ability to work in a team. Ability to work a flexible shift pattern. Benefits Significant employee discounts on companies own holiday products. Company pension Possible Live-in accommodation Free staff parking – hotel specific About us The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team. Diversity & Inclusion We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.