Overview
Position Title: UX Copywriter - In-Vehicle Digital Interfaces
Duration: Contract
Location: Gaydon
The UX Copywriter for In-Vehicle Digital Interfaces shapes the voice, clarity, and effectiveness of all textual touchpoints within digital cockpit experiences. You will define how vehicles communicate, ensuring messages are intuitive, concise, on-brand, and compliant with safety and regulatory standards. You will review, refine, and approve all in-vehicle text including infotainment, clusters, notifications, warning messages, settings, and connected services. You will also lead messaging strategies, tone of voice guidelines, and frameworks that support consistent communication across platforms and vehicle lines.
Responsibilities
* UX Writing & Content Design
o Review and refine all text displayed on in-vehicle digital interfaces.
o Produce clear, concise, user-centred copy including labels, CTAs, menus, error messages, system prompts, warning messages, and instructional content.
o Ensure all content aligns with the Clients' brand voice and supports a premium customer experience.
o Ensure text is translatable, culturally appropriate, and scalable across global markets.
* Warning Messaging Strategy
o Define warning messaging principles, guidance, and language standards.
o Lead a recurring cross-functional forum to ideate, review, and approve warning messages.
o Establish, maintain, and release scalable message libraries and copy patterns to drive consistency across nameplates and platforms.
o Work closely with interaction designers, product owners, HMI engineers, and researchers to ensure content enhances overall user experience.
o Contribute to design reviews, user testing, and iterative refinement of digital cockpit features.
o Research & Continuous Improvement: Use insights from user research, usability testing, telematics data, and competitive analysis to optimise content.
o Champion UX writing and content design best practices across the organisation.
Skills & Experience
* Expert command of the English language, with impeccable grammar and clarity.
* Proven experience in UX writing, content design, or product writing for digital interfaces (preferably embedded or hardware-related).
* Exceptional writing and editing skills with a focus on clarity, brevity, and user experience.
* Experience working within design teams using tools such as Figma, Jira, Confluence, or similar.
* Understanding of UX/UI principles, design systems, and content patterns.
* Ability to manage multiple stakeholders and navigate cross-functional decision making.
* Experience in automotive, consumer electronics, or other embedded systems.
* Familiarity with internationalisation (i18n) and localisation (l10n) best practices.
* Knowledge of HMI standards, accessibility principles, and multimodal interface design.
* Ability to contribute to user research and testing activities.
Attributes
* Detail-oriented and committed to quality.
* Strong communicator with the ability to advocate for content design.
* Empathetic, user-focused mindset.
* Comfortable working in a fast-paced, highly collaborative environment.
Location
* Gaydon - Hybrid - 2 days per week office-based
Note: Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.
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