Estate Services Coordinator
Islington
Contract
£24.24 per hour
Our client is looking for an experienced Interim Estate Services Co-Ordinator.
• Workstyle: Frontline (Full presence, working in the borough full time). Colleagues whose role is delivering frontline services to residents, visitors, businesses and/or other colleagues while present in the borough and activities cannot be done remotely.
• Weekend working, on a rota basis, is a requirement of this post, working approximately one weekend in eight
• Attendance at evening meetings (when required) and out of hours commitments
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs.
Overview of the role
• To ensure estates are maintained at the highest possible standards of cleanliness, fire and general safety, security, and appearance
• Leading a team of caretakers, responsible for all aspects of their line management
• Responsible for monitoring and taking corrective actions of services associated with
estate management functions, such as waste and recycling, grounds/greenspace
maintenance, communal repairs, and estate lighting.
• To work collaboratively, developing strong working relationships with other teams and
partner agencies, such as refuse, repairs, new build and project teams, tenancy
management, community safety, police etc.
Key responsibilities
• Manage a dispersed team of caretakers, including mobile relief and agency caretakers, to ensure they provide a high-quality, safe, and responsive service on our estates, following Council policies and procedures. This includes (but not limited to) inducting and assessing new starters, supporting team training and development, conducting regular one-on-one supervision and team meetings, assessing health and wellbeing, ensuring strict compliance with health and safety, managing performance, conduct, and sickness absence. To assist as required in the measurement of caretaker workloads. Ensure appropriate staffing levels are always maintained and keep accurate staff management records
• Provide caretaker supervision on a rotating basis during weekends. This will typically
involve working one weekend in every eight weeks. Arrange suitable cover if unable to
meet the scheduled weekend and ensure scheduled weekends are made up
• Regularly inspect and monitor all communal areas and services provided within the
management area, including cleaning standards, estate lighting, horticulture, communal repairs, waste collections, play areas, sports pitches, and garages, to ensure the highest standards are met. The Estate Services Area Manager and procedural requirements will
determine the frequency of these inspections. Follow up on remedial actions and track to completion
• Ensure all health and safety tasks, including fire safety inspections and fire risk
assessment actions, are completed within target times and in accordance with
procedures. Update associated records on management systems and work closely with Corporate and Neighbourhood H&S colleagues.
• Thoroughly review inspection reports, as well as feedback and complaints from residents and Members, to identify and address areas of concern. Provide clear, accurate, and
well-written responses to correspondence from residents, their representatives,
councillors, MPs, Council staff, and other agencies regarding estate services matters,
ensuring all replies are delivered within the required timeframes. Additionally, respond to phone calls and messages with helpful and precise information as needed.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer