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Services manager

Newcastle Upon Tyne (Tyne and Wear)
Jobs With Purpose Ltd
Service manager
Posted: 24 September
Offer description

Eating Distress North East (EDNE) are seeking a Services Manager to lead and develop their counselling and therapy services.
This is a key leadership role, ensuring services are safe, inclusive, and responsive to client needs while supporting the professional growth of the therapeutic team. You will:

* Lead day-to-day delivery of counselling and therapy services.
* Manage rotas, referrals, assessments, waiting lists, and outcomes monitoring.
* Provide inspiring leadership and line management to staff, placements, and volunteers.
* Act as joint safeguarding lead, ensuring best practice in safeguarding children and adults.
* Develop policies, procedures, and quality standards to support safe and effective services.
* Build strong partnerships with the NHS, funders, and other stakeholders.
* Contribute to fundraising, commissioning, and contract bids.
* Deputise for the CEO when required.

About you
This role is ideal for someone with a strong track record of managing counselling or therapeutic services and a passion for making a difference in the lives of people affected by eating distress.
You will bring:

* At least two years experience managing counselling/therapy services in health, charity, or community settings.
* Experience managing staff, volunteers, or placements.
* Strong leadership skills with the ability to inspire and support a team.
* Knowledge of safeguarding, monitoring and evaluation, and counselling/psychotherapy frameworks (BACP/UKCP).
* Experience of partnership working, ideally with NHS or statutory services.
* Excellent organisational, communication, and digital skills.
* Commitment to equality, diversity, inclusion, and person-centred care.

What EDNE offer

* £37,803 per annum (pro rata for part time)
* 28 days annual leave (pro rata), rising with service, including three Christmas closure days (excluding bank holidays)
* Flexible working arrangements
* Pension scheme with employer contribution (3%, rising to 5% after 12 months)
* Professional development and training allowance
* Employee assistance programme and wellbeing support
* Volunteering leave
To apply, please forward a CV and additional details as requested and a full application pack will be forwarded to you.

JBRP1_UKTJ

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