Administrator - 6583 Location: Tewkesbury Contract: Temp to perm (12-week temp then taken on to perm contract) Hours: Monday to Friday, 08:30 – 17:00, with alternate Saturdays (finishing around 14:30 on Saturdays; a weekday off provided when working Saturdays) Salary: £27,400 per annum Key Responsibilities of an Administrator: * Accurately enter and process customer orders received via phone or email to ensure seamless deliveries. * Address delivery inquiries, resolve issues, and follow up with customers to guarantee satisfaction. * Greet customers with a friendly, helpful attitude over the phone or at reception, ensuring each interaction reflects dedication to service. * Work closely with stock control, assist with invoice distribution, and contribute to the smooth operational flow. Key Skills of an Administrator: * Proven experience in customer service with a proactive approach to problem-solving. * Excellent verbal and written communication skills to handle inquiries and interact effectively with customers and team members. * Ability to manage multiple tasks, prioritise effectively, and ensure accuracy. * A can-do attitude and flexibility to adapt and support new processes. For more information please contact Katie Tyrrell at First Base Employment