Job Description
Job Description:Role: Site Reliability Engineer (SRE) - Logistics (Contract)Location: BirminghamShift Pattern: Rotating 12 Hour Shift Pattern Wednesday to Saturday and Sunday to Wednesday 7:00 - 19:00Role PurposeYou will bridge the gap between operations and IT, ensuring thatautomation, warehouse management systems, interfaces, transport systems andsupporting infrastructure operate reliably, predictably, and safely at scale.You will need to be red hot on anticipating IT failures before they happen. Down time in an organisation like this is critical.Diving deep into root cause analysis and elimination is also essential to the long term stability and security of the organisation.ResponsibilitiesSite Reliability and Operational ResilienceThis spans across WMS, Automation, Integration, IT InfrastructureYou will be a senior technical authority what what may impact operational downtimeProactive MonitoringMonitor critical systems and data flows such as SAP, Manhattan, dispatch, picking and warehouse executionMonitoring tooling for latency issues, backlogs, system degradationIncident LeadershipAct as the onsite technical lead during incidents, operating directlyalongside the Control Room and Operations leadership.Identify when issues require an incident to be raised and ensure it is raisedcorrectly, against the right service, with the right priority.Coordinate technical triage across multiple support towersRoot Cause Analysis and Continuous ImprovementLead root cause analysis following incidents and provide on-site operational insights. This will cover operational errors, system design weaknesses and technical faults.Support the identification and delivery of service reliability enhancements,This is a business critical role where your experiences across SRE will be integral to the ongoing success of this organisation.£550.00 - £600.00 / dayTalent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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