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Employee Relations Manager, Swindon, Wiltshire
Location: Swindon, Wiltshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Position: Employee Relations Manager
Location: Kingston Upon Thames
Type: Permanent
The Role
Are you an experienced HR professional with a passion for employee relations and driving forward a fair, consistent, and people-focused approach to workforce matters? We’re seeking a skilled Employee Relations Manager to join our friendly and supportive HR & OD team.
In this role, you’ll be responsible for delivering a high-quality, customer-focused ER service, providing clear, professional advice on a wide range of employee relations matters including disciplinary, grievance, and attendance management. You’ll play a key part in simplifying and improving HR policies and practices across our partner organizations, helping to shape a modern and consistent approach to people management.
You’ll work closely with a Senior HR Advisor and HR & OD Apprentice, and collaborate with legal and other external partners where needed, to support effective service delivery. This is a great opportunity to influence change, support culture development, and contribute to a progressive People & OD strategy.
Main Duties and Responsibilities
* Work with our employment policies and approach to casework management
* Facilitate informal resolution, where possible and appropriate
* Influence delivery from our shared service operations to meet RBK requirements in a planned way
* Adhere to procedures to maintain effective governance, including policy version control
* Oversee and undertake casework, including attending hearings, especially related to sickness absence and mental health issues
* Highlight risks of ET claims and financial exposure
* Monitor investigation timelines and escalate delays, providing mitigating actions
* Support service delivery improvements, training, and empower managers
* Review, develop, and implement HR policies and procedures for continuous improvement
* Provide specialist policy and procedural advice across HR and OD
* Make recommendations to managers, identify risks, and opportunities for early resolution
* Oversee management of formal HR casework, including panel constitution and representation
Skills & Experience
* Chartered CIPD membership or equivalent experience
* Experience advising managers in a unionized environment
* Strong understanding of employment law, HR best practices, and organizational development
* Ability to manage complex ER casework and support organizational change
* Solutions-focused, collaborative, and professional approach
Note: The role may require occasional flexible working with reasonable notice for events and meetings.
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