Join Our Team at Just Eat Takeaway.com!
Location: London or Amsterdam (3 days in the office)
Ready for a challenge? Then Just Eat Takeaway.com might be the perfect place for you! As a leading global online food delivery platform, our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.
About This Role
At Just Eat Takeaway.com, the Partner KYC team is on a mission to simplify the complex, especially when it comes to getting our partners set up quickly and in full compliance. As the Senior Product Manager for KYC, you’ll own the vision and roadmap for how we verify partners during onboarding and continually reassess them across our global markets. Your mission? To make compliance feel effortless!
Your Key Responsibilities
* Own the end-to-end KYC product strategy: From initial verification to ongoing monitoring and reassessment — design for scale, simplicity, and trust.
* Simplify the complex: Translate regulatory and legal requirements into intuitive, low-friction experiences that partners and internal teams will love.
* Lead cross-functional execution: Align compliance, engineering, design, and analytics to deliver timely, high-impact product releases.
* Think globally, act locally: Build flexible solutions that adapt to local regulatory nuances while maintaining platform-wide consistency.
* Measure what matters: Define success through metrics tied to partner conversion, risk reduction, and operational efficiency.
* Champion partners and internal users: Understand the needs of restaurants, grocers, retail partners, and internal agents, ensuring solutions deliver value for all.
* Stay future-ready: Keep up with KYC/AML regulation trends, especially within the EU (e.g., PSD2/PSD3), and prepare the product for what’s next.
What Will You Bring to the Table?
* Extensive product management experience: Proven track record of delivering impactful, user-centric products in complex domains.
* Background in KYC, compliance, FinTech: Experience in similarly regulated environments where balancing risk and usability is key.
* A systems thinker: Able to navigate detail without losing sight of the big picture.
* A passion for simplicity: Transform complex workflows into elegant, frictionless experiences.
* Strong cross-functional leadership: Fluent in legal, tech, and ops, with excellent stakeholder management skills.
* Data-driven mindset: Confident in using metrics to shape product decisions and demonstrate impact.
* Curiosity, resilience, and a bias for action: Excited by complexity, not intimidated by it.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture that encourages diversity of people and thinking, where all employees feel they truly belong and can bring their most colorful selves to work every day.
What Else Are We Delivering?
Want to know more about our JETers, culture, or company? Explore our career site for stories, blogs, podcasts, and more JET morsels.
Are you ready to take your seat? Apply now!
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