Job Description
Customer Service & Sales AdministratorLocation: Chelsea, London - 5 days in officeType: Permanent, full timeStart: ASAPHours: 8:30am - 5pmSalary: Up to £30k (DOE)
About the Company
A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer-focused environment.
Role Overview
They are seeking a personable, detail-oriented, and solution-driven Customer Service & Sales Administrator. This role is both operational and client-facing, offering a mix of customer service, sales support, and day-to-day administration.
It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business.
What You’ll Do
* Manage daily enquiries via phone and email, providing fast and effective solutions
* Deliver excellent customer service while identifying potential sales opportunities
* Build and maintain strong relationships with existing clients to support long-term growth
* Provide ongoing administrative support to your manager
* Use Excel and internal systems to support sales activity and reporting
Who You Are
* Friendly, approachable, and solution-oriented
* Experience within a customer service role (highly beneficial)
* Comfortable learning new systems and processes
* Strong at maintaining and developing client relationships
* Detail-focused, organised, and conscientious
* Confident communicator - both written and verbal
* Comfortable dealing with a wide variety of people
* Positive, proactive, and enthusiastic
A fantastic opportunity for someone who loves client interaction and wants to grow within a creative Chelsea-based team.
REF: AD176179
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