Location: Annesley, Nottingham, NG15 0HT Contract: Full-Time (40 hours/week), 8:00-17:00 Monday to Friday
The Role: Impactful Operational Leadership
At BEST Services, part of PTSG, we have a strong family-feel and genuinely put people first. We are seeking a proactive and hands-on Operations Supervisor to join our Nottingham team.
This position will prepare you to become an Operations Manager, so an eagerness to learn and progress is a must.
Operations Supervisor is the bridge between our office and our field engineers. You will be responsible for supervising the day-to-day operations team, ensuring that both planned and reactive works are delivered on time, within budget, and to the highest safety standards. If you enjoy problem-solving and working closely with site engineers to drive efficiency, this is the role for you.
Key Areas of Responsibility
* Provide clear, concise instructions to engineers, ensuring they execute their roles effectively and efficiently.
* Maximise all labour resources to ensure weekly scheduling claims align with budgets and operational targets.
* Manage vehicle checks, servicing, and repairs. Ensure all plant, tools, and safety harnesses are regularly calibrated, tested, and secure.
* Reinforce safe working practices and ensure the latest company standards are implemented on-site. Investigate incidents and implement prevention measures.
* Raise purchase orders, monitor supplier rates, and manage financial controls to maximise branch profit while maintaining smooth cash flow.
* Track work-in-progress against estimated costs and budgets, implementing corrective measures where necessary.
* Represent the Operations Management team at contract planning and customer progress meetings.
* Meet regularly with Sales and Operations teams to discuss methods for service improvement and operational efficiency.
Who We're Looking For
While experience in lightning protection is a bonus, and is not essential.
* You are a natural problem-solver with experience in scheduling and coordinating complex workloads.
* A strong background in Construction or Site Operations is essential. You must have proven experience in a supervisory or leadership capacity. Ideally supported with a SSSTS certification and CSCS card.
* You enjoy working with site engineers and can adapt your style to mentor a field-based team while managing office-based stakeholders.
* Comfortable with budgets, purchase orders, and basic financial reporting.
* A full UK driving licence is required, company car or car allowance is provided.
What We Offer You
Join a supportive team where honesty, reliability, and professional development are at the core of what we do.
* We believe in investing in our people through continuous professional development and full training.
* You'll get access to our comprehensive group benefits package (Vivup)
* 25 days of annual leave plus bank holidays
Ready to lead our operations in Nottingham? Apply today and let's start the conversation.
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