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Lunch and dinner service assistants- foh & boh

Cambridge
Surya Hotels
Service assistant
Posted: 7h ago
Offer description

This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team- for lunch and dinner services at Dragonfly Hotels, reporting to & working with the hotels management team to maximise guest experience.

This is a role with a difference- using both your customer service skills and cooking skills- you're a versatile team member who likes variety in your role.

Whilst our kitchen team provide full food service to our residents, preparing and serving 3 meals per day, as part of our team you will embrace our ‘Ownership with Personality’ values- supporting both FOH and BOH.

Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.

Our Peterborough hotel is the ideal setting for a short break of business trip, with 70 rooms, the overlooks a serene lake which is home to Peterborough’s international Rowing Course.

To be a successful part of our food & beverage, lunch and dinner service teams you will need;

* A positive, can do attitude towards all customers and other team.

* Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer

* A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers

* Great communicator that enjoys interacting with customers in a lively, fast paced environment

Now you know what we are looking for in a Food & Beverage Team Members, below is what we offer you:

What we can offer you:

* Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
* WageStream – we offer the ability to access your wages as you earn them, or save as you earn too!
* Retail and supermarket discounts
* Discounted meals & stays across all of the groups hotels around the UK- up to 50% off!
* A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
* Bike to work scheme
* Flexible working hours- we're particularly seeking lunch and dinner service cover in these roles- does that work around what you need too?

In return we ask for:

* Give great service to guests and residents
* Meet all site standards of service & work within the team leading to a great guest experience.
* Have/develop a good understanding restaurant environment.
* Opening and closing shifts with colleagues, which will include weekends & bank holidays on a pro rata basis
* A willingness to continue your development with both in-house and external training sessions.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!

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