Logistics & Customs Assistant Manager - Position Overview
We're currently recruiting for a dynamic and driven Logistics & Customs Assistant Manager to join a long-established logistics and marine services provider with a strong reputation for excellence in freight forwarding, customs, and supply chain operations.
With over 70 years of industry experience, the company has grown from a regional shipping agent into a trusted logistics partner. This is a fantastic opportunity to step into a key role, supporting management and helping to drive service delivery in a fast-paced, customer-focused environment.
Key Responsibilities:
Deliver efficient logistics and customs solutions across customer supply chains.
Act as key customer contact in manager's absence; maintain strong relationships and address competitor activity.
Oversee account management, workload distribution, and team support.
Drive business development by identifying and securing new opportunities and cross-selling services.
Manage operations across the Port of Liverpool, Widnes, and other UK sites, liaising with logistics partners.
Handle pricing, margin optimisation, and financial queries with the accounts team.
Monitor and control inventory, ensuring continuous service improvement and excellent customer experience.
Supervise daily team activities; ensure quality, safety, environmental, and financial standards are met.
Use internal systems for planning, tracking and reporting work.
Ensure compliance with company policies, health & safety regulations, and provide general support to management.
Logistics & Customs Assistant Manager - Position Requirements
Proven experience managing key customer relationships (essential).
Background in supply chain, steel, or bulk logistics (desirable).
Relevant industry experience required; sector qualification preferred.
Full, valid UK driving licence (essential).
Key Skills & Competencies:
Strong organisational and time-management skills.
High attention to detail with the ability to work under pressure and meet deadlines.
Proactive problem-solver with sound judgement and decision-making ability.
Adaptable, driven, and results-focused.
Demonstrated success in continuous service improvement.
Effective leadership, team management, and delegation skills.
Strong interpersonal and communication abilities across teams and locations.
Comfortable working independently and collaboratively within senior teams.
Solid analytical, numerical, and negotiation skills.
Proficient in IT systems and emerging technologies.
Logistics & Customs Assistant Manager - Position Remuneration
Salary - £38,000- £40,000 (Depending on experience
Monday to Friday
Company-matched pension scheme
Death in Service benefit
Training and development provided, if required
Silver Jubilee Bridge toll paid via company expenses
30 days holiday including bank holidays
Training (In-house)
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