We are seeking to employ an enthusiastic individual as Fees and Funding Officer as part of the Fees & Funding team within the Registry Services Directorate. We are seeking to employ an enthusiastic individual as Fees and Funding Officer as part of the Fees & Funding team within the Registry Services Directorate. The Registry Services Directorate fulfils an essential role in supporting the University’s delivery of high-quality learning opportunities to its students by managing a range of central services for students and staff. The Registry Services Directorate comprises of 11 teams – Research Services, Exams & Graduate Services, Timetabling, Systems, UKVI, Records, Fees & Funding, Statutory Reporting, Ask, WLVonline and Apprenticeship Operations. You will play a vital role in ensuring the Fees and Funding Team delivers on timely processing of fees and finance information for students, ensuring compliance with external requirements such as the Student Loans Company and NHS Funding streams, and improving the processes and systems that underpin the work. You will also be a senior liaison point and recognised as a knowledgeable source of guidance for colleagues across the university for student finance matters. You will have excellent communication skills using a variety of appropriate media and experience of dealing with clients from a range of cultural backgrounds, an understanding and respect for cultural diversity and experience of working within regulatory frameworks and procedures to meet internal and external audit requirements. This is an exciting opportunity within the Fees and Funding Team to delivering specialist support to students and partners. For further information or an informal discussion please contact Michelle Renton, Fees & Funding Manager at M.Rentonwlv.ac.uk The University of Opportunity for Students and Staff As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges) PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.