Contract: Maternity leave cover (with potential for a permanent position)
Hours: Part-time/Full-time
About ABC Case Management Services
We are a private healthcare company specialising in providing rehabilitation and practical support for client's who have experienced significant life changing injuries. We often work alongside other professionals such as solicitors and barristers, social workers, hospital staff as well as a wide range of clinical staff in the community.
As a result, our record keeping and documentation must be of the highest standard and to that end we are looking for an administrator.
Role Summary
The Administrative Assistant will provide general administrative support to the case management team.
Key Responsibilities
General Administration
· Provide comprehensive administrative and clerical support to the Case Management team, including tasks such as photocopying, scanning and data entry.
· Managing the correspondence and communications of the organisation such as phone calls, post and emails
· Maintenance and organisation of company records in accordance with organisational procedures and GDPR.
· Scheduling of meetings and appointments
· Prepare and produce correspondence, documents, spreadsheets, and reports as requested by the Case Management team, ensuring accuracy and confidentiality.
· Support the Case Management team with administrative duties such as minute-taking, record-keeping as required.
· Self-motivated, responsible and able to act on their own initiative and work well in a team
· Able to transcribe documents through dictation.
· Strong organisational skills
· Demonstrate good listening, communication and interpersonal skills.
· Deal professionally with clients, their families and with all allied professionals including those in litigation.
· Be prepared to undertake other training that would benefit the role
Qualifications Required
· GCSEs or equivalent qualifications in English and Mathematics
· Proficiency in MS Office (Word, Excel,)
· Good organisational and time-management skills
· Strong attention to detail and accuracy
Person Specification (Essential & Desirable)
Essential:
· Excellent communication skills, both written and verbal
· Ability to prioritise workload
· Discreet and professional attitude
· Knowledge of handling sensitive data in compliance with GDPR
Desirable:
· Previous experience in a similar administrative role
Notes:
ABC Case Management Services are an Equal opportunities employer and welcome all applicants. We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check.
To apply, please send your CV to
Closing Date: 5pm, Friday 31st October 2025. Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role.
Job Types: Full-time, Part-time, Temp to perm
Contract length: 11 months
Pay: From £13.00 per hour
Expected hours: No more than 35 per week
Benefits:
* Company pension
* Free parking
* Life insurance
* On-site parking
* Paid volunteer time
Language:
* English (required)
Work Location: In person