Overview
Account Executive - Case Handler at Marston Holdings – on-site in Camberley. This is a full-time, on-site role based in our Camberley office. As a Case Handler, you'll play a pivotal role in managing active cases for our clients and customers. Acting as the key point of contact, you will ensure smooth communication and timely resolutions through phone and email.
Responsibilities
* Managing and reviewing an existing caseload with team support
* Maintaining clear communication between clients and customers via telephone and email
* Collaborating with the enforcement team to follow up on case inquiries
* Working to deadlines to ensure efficient service
* Writing reports and handling invoicing
What We’re Looking For
* Strong communication skills - You will be the voice of the company!
* Confidence and persistence when handling various situations
* Organizational skills to manage a varied and fast-moving workload
* Team player - we value collaboration and support
What’s in it for you?
* Discretionary monthly bonus scheme
* 25 days holiday + Bank Holidays
* Enhanced Maternity and Paternity Package (subject to eligibility criteria)
* Healthcare Cash Plan
* Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing
* Pension Scheme
If this sounds like the job for you, please apply and a member of our recruitment team will be in touch.
New starters will be subject to clearance through the Disclosure and Barring Service. The post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer and will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Human Resources
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