Operations Manager (Housing Repairs & Maintenance)
North Worcestershire
£62,072 per annum + Excellent Benefits
Permanent | Full Time
Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire.
This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio.
The Role
As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement.
Key Responsibilities
Lead and develop a team of Area Managers, Schedulers, and Trade Operatives.
Deliver high-quality responsive repairs, voids, and planned works programmes.
Ensure services are delivered safely, efficiently, and in line with performance targets.
Drive customer satisfaction through a right-first-time approach.
Manage ...