General Manager | Great Dunmow, Essex | Full Time | £55,000 per annum plus benefits
Do you have what it takes to lead a high-performing team and make an impact across the UK?
Are you ready to take charge of operations for a company trusted by Nike, TK Maxx, The O2 Arena, and Great Ormond Street Hospital?
Our client specialises in a wide range of electrical testing compliance services and electrical remedial / project work on a UK nationwide basis.
What’s in it for you?
Mobile phone
28 days holiday
Company pension scheme
Sick pay at the Line Manager’s discretion
Are you the right person for the job?
We’re looking for a strong, experienced leader who:
Has a minimum of 5 years’ leadership experience
Holds a Level 5 qualification in Business Management (or equivalent)
Has at least 2 years’ proven leadership experience with a successful record
Is committed to customer service, health & safety, and process compliance
Can manage, develop, and motivate a team effectively
What will your role look like?
Leadership & Team Management
Develop, manage, and motivate staff to achieve their potential
Conduct regular meetings with team members and deliver annual appraisals
Engage with engineers weekly to maintain strong relationships
Be involved in all recruitment stages for engineers and office staff
Support in HR matters and provide guidance or training where required
Operations & Planning
Plan, organise, direct, co-ordinate, and control Field Service activity across the UK
Ensure health and safety, environmental, quality, and process compliance in all activities
Plan workload up to 3 months ahead to manage resources and recruit if required
Use planning/programming tools to manage workload for yourself and your departments
Conduct random spot checks on engineers and maintain the company fleet
Client & Financial Management
Meet customer targets and expectations using resources cost-effectively
Develop relationships based on trust, integrity, and delivery
Meet financial targets for revenue, P&L, margin, recoveries, invoicing, costs, and stock control
Provide monthly forecasts and contribute to annual budget setting
Support key client contracts to ensure works are planned, scheduled, and profitable
Report and present internally and externally using formal and informal methods
Technical & Industry Support
Support colleagues and clients with technical enquiries related to the electrical industry
Produce electrical remedial/install quotations
Liaise with clients and attend site meetings to provide technical advice
Maintain knowledge of relevant regulatory and safety requirements
Other Responsibilities
Influence colleagues and others outside direct reporting lines
Any other reasonable task requested by the Board of Directors
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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