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We are seeking a technical, client-focused Solutions Specialist to join our Services team. In this role, you will leverage your understanding of emerging energy industry trends and their impact on utilities to support our GridOS deployments and connect customers with the respective products and solutions. As a "Services Engineer - GridOS," you will implement data models and configuration for electrical network systems, ensuring data accuracy and accessibility through collaboration with cross-functional teams. This role is expected to deliver, develop, and tailor GridOS modules to fit customer needs. A good understanding of electrical network data structures, GIS technologies, and SCADA/ADMS systems is required.
GridOS is a comprehensive software portfolio developed by GE Electrification Software to modernize and transform the electric grid into a smart and clean energy grid. It is an advanced and scalable energy management system that transforms real-time data into actionable insights, providing utilities with tools to manage increasing energy system complexity. By integrating energy data, network modeling, and AI/ML-driven analytics, GridOS aims to enhance grid reliability, resilience, and efficiency, even in severe weather conditions. It includes an Advanced Distribution Management System, Outage Management System, DER orchestration, and AI analytics, empowering utilities to manage modern grids and support the energy transition.
Learn more about GridOS
Job Description
As a Services Engineer, you will work on innovative projects with top-tier clients, leveraging the latest energy sector technologies and contributing to a sustainable, resilient energy grid. Your main responsibilities include:
* Implementing GridOS solutions and owning technical deliverables throughout project lifecycles.
* Engaging with utility clients to understand their needs and aligning solutions accordingly.
* Designing and developing data models for electrical network data and GridOS systems, supporting BI and analytics.
* Collaborating with electrical engineers, Solution Integrators, Technical leads, and stakeholders for seamless delivery.
* Applying best practices in data modeling for performance, scalability, and integration.
* Integrating models into ETL processes and maintaining data pipelines.
* Resolving issues using standard procedures and consulting senior team members as needed.
* Providing recommendations on workflows, interfaces, reports, testing, and uploads to customers.
* Ensuring data quality through rigorous testing, validation, and documentation.
* Debugging software bugs and coordinating with testing teams and third parties.
* Ensuring go-live readiness, providing support, and conducting post-live checkups.
* Staying updated on trends and technologies in electrical network systems and recommending improvements.
Qualifications
* Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
Essential Criteria
* Good understanding of IT systems and implementation services.
* Strong knowledge of database management, SQL, and spatial data concepts.
* Proficiency in Linux and Windows OS.
* Excellent problem-solving skills and attention to detail.
* Strong communication skills in English.
* Ability to work independently and as part of a team.
* Ability to convey complex data concepts to non-technical stakeholders.
Desired Characteristics
* Master’s degree preferred.
* Knowledge of data modeling, electrical network data, and GIS technologies.
* Experience with FME or similar data transformation tools.
* Familiarity with Git, Confluence, Jira, Ansible, Nexus, Spring, Maven.
* Experience with Kubernetes, Docker, REST, Web Services, XML, JSON, MQ.
* Proficiency with data modeling tools like ER/Studio, ERwin, MS Access, and GIS software such as ArcGIS or QGIS.
* Experience with CIM data modeling and troubleshooting.
* Cybersecurity knowledge.
* Cloud certifications (AWS, Azure, Google Cloud) are a plus.
* Experience with utility systems like SCADA, ADMS, OMS.
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