Job Title: Fire Alarm Service Engineer
Location: London / Home Counties
Salary: £32,000 - £38,000 (OTE up to £45,000)
Overview:
Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service.
Key Responsibilities
- Carry out routine preventative maintenance in line with BS 5839-1 standards
- Diagnose and repair faults in fire alarm systems efficiently
- Respond to emergency callouts to restore system operation
- Provide clear and concise reports on all service activities
- Maintain accurate records of service calls and completed work
- Communicate effectively with customers to explain findings and solutions
- Ensure health and safety compliance on all sites
- Support installation and commissioning of new fire alarm systems where required
Required Qualifications:
- Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) - desirable
- Minimum 3 years' experience as a Fire Alarm Service Engineer
- Strong knowledge of BS 5839 standards
- Proven fault-finding and diagnostic skills
- Experience using fire alarm testing equipment
- Full UK driving licence
- Excellent communication and interpersonal abilities
- Ability to work independently and within a team
- Strong customer service focus
- Good time management and organisational skills
- Physically fit to undertake duties, including working at heights and carrying equipment
Additional Qualifications
- Positive, professional approach with a strong work ethic
- Flexibility to adapt to varying work environments and client needs
- Commitment to continuous learning and skills development
Benefits
- Competitive salary with OTE up to £45,000
- Annual discretionary bonus (Employee-Owned Trust scheme)
- Career development and training opportunities
- Company vehicle, van, and fuel card provided
- 25 days' paid holiday plus pension scheme
- Opportunity to work within a dynamic and growing industry
Company Overview
Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients.
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