LOCATION:Daisy Hill, Bradford
GRADE / SALARY: D1 £26,244 FTE per annum
HOURS: 37.5 hours per week
DURATION:12 Months fixed term
ACCOUNTABLE TO: Service Manager (Safe Spaces)
Purpose of the Job:
Working as part of the Crisis Alternatives services, particularly Safe Spaces, MAST and the Acute Liaison Psychiatric Service (ALPS) teams you will work across teams to offer follow-up support. You will be part of the Safe Spaces team and be based with the ALPS and MAST teams working closely to offer a follow-up contact to individuals who have attended A&E in Bradford due to mental distress or crisis.
This role will work closely with the ALPS offering a wellbeing follow-up call within 7 days from psychiatric assessment in A&E. You will be supporting people who have feelings of mental distress or crisis, with ideation or intent to self-harm and suicidality. You will be supporting individuals to access other services, such as Safe Spaces as appropriate.
This is a pilot role for 12months to offer a new service to people who attend A&E due to mental health crisis.
Main Duties:
* Provide wellbeing telephone support sessions to individuals who have had a psychiatric liaison assessment due to mental health crisis and attending A&E.
* Work in a recovery-focused and person-centred way, which builds confidence and helps people to move forward.
* Review progress since assessment in A&E, including updating and escalating risks as necessary.
* Review and adapt safety plan agreed by ALPS during assessment as required.
* Offer signposting to relevant services that can support individuals, including but not limited to Safe Spaces, Wellbeing Hubs, Healthy Minds Services.
* Ensure that client notes are recorded in an accurate and timely manner and kept updated.
* Maintain accurate records of service activity, ensuring data is accurate, up-to-date and easily accessible for reporting and analysis.
* Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately.
* Work closely with other health and social care professionals including statutory and voluntary agencies to ensure that support is joined up and of high quality.
Values and Behaviours:
* Create and maintain a culture of respect always challenging and rooting out discrimination and stigma.
* Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.
* Be passionate about our work and inspire others to feel the same.
* Be committed to doing things well and always look for opportunities for improvement.
* Model excellent partnership and team working.
Person Specification
Listed below are the knowledge, experience, skills and values youll need to do this job, we will assess these through your application or through tests or interviews after shortlisting.
Knowledge
Method
Educated to GCSE Level 4 or above, or equivalent experience
Application
Awareness or knowledge and/or lived experience of the challenges facing people who have difficulties relating to their mental health.
Application Assessment
Working knowledge of local services and mental health pathways
Assessment
Strong understanding of safety planning and risk
Assessment
Experience
At least 2 years experience of working one to one with clients who face challenges with their mental health, including with clients who have SMI.
Application
Experience of dealing with people in mental health crisis, including people with feelings of suicidal ideation
Assessment
Experience of working in a multi-agency health or social care setting
Application
Experience of using IT systems to record client notes
Application
Skills
Non-judgmental and supportive interpersonal skills
Assessment
Ability to manage own time and busy workload effectively
Application
Assessment
Competent in Word, Excel, Outlook
Application
Values
A firm belief that all people matter and deserve respect
Assessment
An evidenced belief that everyone can change
Assessment
A track record of delivering on your commitments
Assessment
A personal commitment to equality, diversity, and inclusion
Assessment