Who We Are
For over three decades, Smokemart & GiftBox has been the go-to destination for tobacco and gifting products. We pride ourselves on providing quality products, specialised service, and fostering a supportive, positive culture for our team. We support equality and diversity across all our departments and our more than 250 stores nationwide.
SMGB is part of the Viva Energy group, an ASX-listed company aiming to become Australia's largest convenience retailer. With Viva Energy Australia's extensive network of over 1,000 locations and SMGB’s wholesale tobacco distribution, we offer our products and services on a large scale.
There's never been a more exciting time to join us as we aim to redefine the retail landscape in Australia.
More about you – Sales Assistant
The ideal candidate will have a customer-first mentality, a passion for creating an authentic shopping experience, and thrive in a busy, sales-driven environment. We value team members who enjoy engaging with customers and having fun, including the occasional dance-off!
Your role includes:
* Providing excellent customer service and building rapport
* Handling cash and EFTPOS transactions accurately
* Maintaining solid product knowledge across all business pillars
* Ensuring store standards, merchandising, and presentation are maintained
* Working towards budgets, targets, and KPIs
* Assisting with stock control and quality management
* Following national legislation, WHS, and security guidelines
Additional qualities we seek:
* A passion for meeting and exceeding sales targets
* Experience working in a fast-paced retail environment
* A friendly, energetic personality
* A strong desire to deliver high-quality customer service
* A valid Police Check is required if you succeed in the interview
Interested? If you are passionate about customer service and want to build a career with an iconic brand, apply now!
Experience life your way!
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