A leading specialist services provider is expanding its IT Service Desk team. The Service Desk Analyst will provide first-line support for IT-related incidents and service requests. This full-time role is based in Corby, working on a hybrid basis. Responsibilities include troubleshooting hardware and software issues, logging and prioritizing tickets, and maintaining documentation. Candidates should have experience in technical support, strong problem-solving skills, and proficiency in Microsoft tools. Excellent communication is essential for delivering customer-focused service.
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