Job Description
Knowledge Nest Ltd is a company based in east London. We pride ourselves in providing a personal and fun approach to educational support in English, Mathematics, Science, and Eleven Plus.
Office Manager
This role would suit a driven individual who has great business acumen and a keen interest in the education sector. Your main goal would be to organise, develop and grow the business while ensuring all of the business operations are running smoothly.
Responsibilities
* Manage the overall business development and growth activity.
* Coordinate with relevant people within business and clients in line with company strategy.
* Ensure that enrolment numbers meet set monthly targets.
* Ensure effective management of daily operations.
* Work alongside the senior management team and colleagues to ensure the office paperwork is well organised.
* Book marketing events and devise strategies to bring new clients into the centre.
* Monitor quality of service and retention rates.
* Liaise with recruitment channels, preparing necessary paperwork for meetings and interviews.
* Conduct initial consultations with clients and achieve sales.
* Provide detailed, clear information to prospective clients.
* Order and organise office supplies, couriers and equipment, manage staff health and safety, and other matters enabling smooth day‑to‑day operations.
* Answer the phone, greet visitors and organise lunch for internal and external meetings when necessary.
* Organise and audit company systems, databases and procedures.
* Be in charge of correspondence with suppliers (e.g. cleaners and energy providers) and secure best deals.
* Promote company policies and liaise with team & IT when they need support and coordinate on equipment needed.
* Assist with the organisation of company events and meetings.
* Provide ad‑hoc support to the team when needed.
Benefits
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Private medical insurance
Schedule
* 8 hour shift
* Weekend availability
COVID‑19 Considerations
Government guidelines are strictly adhered to.
Education
* Bachelor's (preferred)
Experience
* Office management: 3 years (required)
Language
* Telugu & Hindi (required)
Work Remotely
* No
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