Overview
Welcome first, always. Greet every guest with good energy and a real smile - make them feel like they matter the second they walk in.
Know the menu inside out. Answer questions, shout out promos, and help guests pick what's right for them.
Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro.
Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what's happening with their order.
Handle complaints like a pro. Listen up, stay calm, fix what you can - and loop in your Team Leader or GM if it needs backup.
About the Role
You'll be the friendly face that makes guests feel instantly welcome - answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You'll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.
What You'll Spend Your Time Doing
KEEPING IT REAL We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective.
See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be.
WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier, because we know the juggle is real.
* Pay rate: Up to £12.21
* Take the first step toward a rewarding leadership career.
* Free food and drink on shift
* 25% staff discount
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