Groomfield Recruitment are hiring for 3 Customer Service Advisors for their client based in Birmingham Business Park B37. HOURS OF WORK 4 Days Working and 4 Days Off To Follow FOR THIS YOU MUST BE ABLE TO WORK EVERY DAY OF THE WEEK AND WEEKENDS 0800-1730 RATES OF PAY: - £12.51 PER HOUR - *£12.81 WHEN WORKING ON THE WEEKEND DUTIES OF THE ROLE: - Calling clients [not cold calling] and advising them of appointment needed to be arranged - Delivering good customer service at all times - Logging calls and updating CRM database with information - Confirming all changes and new dates/times schedualed - Answering queries - Admin duties - Use of CRM databases and multiple systems - Use of Microsoft packages - Working within a team aswell as alone EXPERIENCE REQUIRED: - Call centre/Customer service advisor experience is essential - Able to work any day in the week aswell as weekend availability - Happy with a temporary ongoing role with a possibility of a permanent placement - Driving license and own car is desirable or ability to commute to B37 daily and arrive for 0800am APPLY NOW