We are seeking a dedicated Workshop Operative to join our Service workshop team.
The successful candidate will be responsible for controlling reworks and customer returns within the department. This role involves providing effective after-sales support service for the business, with the possibility of future training into other roles within the workshop.
Key Accountabilities:
* Processing Reworks: Support sales for Europe and the UK by processing reworks within the department.
* Customer & Internal Returns: Handle customer and internal returns at the Bristol workshop and support returns at the Chepstow workshop.
* Service Administration: Assist with service administration functions when required.
* Supplier Credits: Process products to send back to suppliers for credits.
* Department Queries: Control and process queries from other departments via email/Teams.
* Ad-hoc Duties: Perform any ad-hoc duties as required by the Workshop Supervisor.
* Workshop Maintenance: Maintain a clean and tidy area within the workshop warehouse area.
Capabilities, Skills and Experience Required:
* Basic Electrical Knowledge: Training will be provided.
* IT Systems: Proficiency in Maginus and MS Office.
* Teamwork: Ability to work effectively within a team.
* Communication: Strong communication skills.
* Drive for Results: Motivated to achieve targets and deliver results.
About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK's market leader today – it's always been our determination to hit whatever goal we set ourselves, no matter how big. And we've done it time and time again.
We're looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.
We're determined to take the next step. But we need your help to do it. It's all about you.
If you're looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you'll test your skills and then develop them further than you thought you could - Nisbets is for you.
You'll be pushing the boundaries with us, day in day out. You'll work in a fast-paced, ever changing environment. You'll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you'll be working in a family-owned business that isn't afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.