Salary: £30,000 - 30,000 per year Requirements: Technically skilled: Confident supporting a range of IT systems, networks, and devices Telephony aware: Comfortable supporting business phone systems or willing to learn Strategically minded: Able to advise clients and make recommendations at a vCTO level Confident communicator: Comfortable speaking with stakeholders and presenting to groups Trainer & mentor: Able to explain technical concepts clearly to non-technical audiences Problem solver: Able to diagnose and resolve issues across multiple support tiers Customer focused: Friendly, professional, and helpful with users at all levels Organised: Able to manage and prioritise multiple support requests Proactive: Takes initiative and ownership of technical challenges Team player: Works well with colleagues and contributes to shared success Minimum of 4 years IT support experience required Valid driving licence required Responsibilities: Support and manage IT infrastructure, end-user systems, networking, cloud platforms, and communications technologies Resolve day-to-day technical issues and ensure systems run smoothly Contribute to larger projects and help clients plan for the future Provide guidance on technology strategy to business leaders Make recommendations at a vCTO level Deliver training or presentations to groups as necessary Diagnose and resolve technical issues across multiple tiers of support Collaborate with team members to ensure shared success Maintain excellent communication with clients and stakeholders Technologies: Cloud Support DevOps More: We are Microcomms Professional Services Ltd, an evolving Cornish digital transformation business located at Wheal Jane Earth Science Park near Truro. As our team continues to grow, we offer a dynamic work environment where you can make a meaningful impact. Our benefits include a competitive salary starting from £30,000, regular team building events, free onsite parking, office refreshments, and ongoing support for your professional development. We are dedicated to promoting equal opportunities and fostering a diverse workplace culture where everyone is respected. last updated 10 week of 2026