Summary
Are you passionate about making communities safer? Join Devon and Somerset Fire and Rescue Service – the largest non-metropolitan fire and rescue service in England – and play a key role In delivering vital community safety initiatives across the region.
We are looking for Community Support Officer join our Community Safety team at our Service Headquarters in Exeter. This is a full-time position (37 hours per week) that is currently available on a 24-month Fixed Term Contract and offers a competitive salary starting at £29,540 (gross) per annum.
Find out more
As a Community Support Officer, you’ll support the delivery of community safety services, helping to protect and educate the public. You’ll work across safeguarding, road safety and prevention activities – providing advice, coordinating processes, and supporting both colleagues and external partners.
Find out more:
What You’ll Do:
1. Provide expert administrative support and guidance across community safety functions.
2. Manage and improve processes linked to safeguarding, road safety and multi-agency work.
3. Respond to queries and advise staff in line with policy and best practice.
4. Support and attend community safety events and initiatives.
5. Maintain accurate records and data to support service delivery.
6. Build strong relationships with colleagues, partners, and stakeholders.
7. Use data and insights to help improve services.
8. Contribute to continuous improvement and inclusive, customer-focused practices.
What We’re Looking For:
A proactive organised individual with strong communication skills and a commitment to community safety. You’ll be comfortable working collaboratively, managing varied tasks and handling sensitive information with professionalism.
What We Offer
9. Flexible working options for a healthy work life balance.
10. Generous pension and annual leave.
11. Family friendly policies.
12. Health and Wellbeing support, including physiotherapy and counselling.
13. Free gym access and fitness coaching.
14. Learning, development and career progression opportunities.
15. Discounts via Blue Light Card membership
16. Access to social groups, wellbeing programmes, and Firefighters Charity
Cycle to work scheme.
How to apply
Make a real difference every day – help us build safer communities across Devon and Somerset.
Closing date: 23:59 22 April 2026
If you feel you have the skills and experience to become a Community Support Officer please click 'apply' today, we would love to hear from you.
The successful candidate must, by the commencement of employment, have the right to work in the UK.
How to apply:
You will be required to complete an application form and submit a document detailing how you meet the following essential criteria taken from the Job Description and Person Specification.
17. Excellent communication skills (both written and verbal) to enable effective engagement at all levels of the Service, including Senior Management.
18. Experience of working in a busy office environment where priorities can change and demonstrates the ability to remain calm under pressure.
19. Experience of taking minutes or note taking during meetings.
20. Experience of working with and advising on policies and procedures.
21. Sound knowledge of and commitment to safeguarding, education, children and young people.
22. Ability to come up with new ideas and demonstrates a methodical approach to implementing and reviewing them.
To help you complete this part of the application form please find attached below the word document “Essential Criteria for my Community Support Officer Application. for you to download and complete with your evidence for the above criteria. You can then upload this document where requested when completing your application.
Please note the evidence that you upload to your application should not exceed 2000 words in total (excluding titles).
Evidence submitted in relation to the essential criteria above will be used to shortlist any applications received.
Please note that the successful applicant will be expected to undertake an Enhanced DBS Check before being appointed to this role.
Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services’ Safeguarding Policy.
Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and reprimands.
Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.
As a Service and as individuals:
23. We are proud to help
24. We are honest
25. We are respectful
26. We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.