Senior Account Manager
Place making/Property Branding Agency
London/Hybrid working
40k-55k + bonus and benefits
Our client is a highly innovative, industry leading independent agency who specialise in place making, branding & marketing.
They have over 30 years experience in helping to make the amazing places they work with commercially and socially successful. This means developing authentic place brands that attract and engage with wide and diverse audiences, creating places that make long-term positive changes to people’s lives.
They have branded and marketed some of the UK’s most exciting and inspirational residential and commercial destinations.
Who they work for
They support private-sector clients who consist of some of the UK’s most dynamic and influential development companies, land owners and pension funds.
They also run inward investment initiatives and place marketing campaigns for numerous local authorities, LEPs and BIDs, providing brand driven marketing campaigns, events and promotions to advance and promote physical development and economic growth.
The London team largely supports retail destinations, providing brand and marketing services from digital to physical that really engage visitors and communities, and ultimately bring the place to life.
The team
Their innovative, creative and strategic teams across the country bring experience and enthusiasm to all projects. They pride ourselves on their industry expertise and the breadth of services they provide for their clients across all channels. Their skills range from brand consultancy, strategy development, campaign creative and digital and physical delivery – including events and activations.
The London team consists of expert account handlers, designers, strategists plus social media and Place Activation (events) teams. They are a small but effective team of 12 marketers who really enjoy the work but who also socialise outside of office hours taking full advantage of all that London has to offer!
The role
'The way we shop has transformed over the past few years, and the role of our high streets, city centres and shopping destinations has changed as a result. It is our job to ensure that the places we market not only keep up with the changing retail landscape, but set the trends for others to follow.
We create place activation programmes to ensure that our destinations offer a 360 experience over and above a traditional shopping trip. We have won awards for our independent pop up strategies, our fundraising Pride events and community engagement activities.
We are looking for candidates with self-motivation who are excited to get stuck in. You will need to have excellent accuracy and attention to detail. You will also need excellent communication skills and the ability to spin multiple plates!
Successful candidates will be able to both give and take direction working within a close-knit, busy team and also work effectively in silo. We are looking for an innovative and hard-working professional who can get going from day one. '
Key responsibilities
* Deliver excellent project management from brief to delivery
* Develop strong working relationships with clients, building trust and reassurance of delivery
* Brief internal departments and ensure work is delivered on brief, on time and on budget
* Take the lead on creative briefing, collating insight and devising propositions to deliver
creative executions which add significant value
* Responsible for managing costs and billing clients - ensuring accounts deliver a profit to the
agency
* Developing, managing and meeting client budgets
* Direct and coordinate work commissioned by the client, ensuring that all parties, internal
and external, know exactly what is required and what is happening at all stages in the
project
* Ensure design and strategy are delivered with creativity and integrity at the heart of the
solution
* Present creative work to internal and external audiences
* Seek ways to generate new business from within existing client accounts
* Work closely with the client to understand their business objectives and develop appropriate marketing strategies to meet them
Skills & experience
* A commitment to delivering excellent customer service
* An excellent communicator with the ability to influence at a senior level
* Commercially aware - a solid business acumen and financial management skills
* A touchstone for clients and the agency, both creatively and strategically
* Confident, passionate and innovative with an ability to remain calm and approachable under
pressure
* An innovator with a fresh, creative and ever-changing approach to problem-solving and
things happen
* Proactive
* Creative flair
Agency offer
* Work in a creative environment as part of growing and ambitious team of specialists
* 20 days annual holiday, increasing annually after two years (up to 25) plus our office closes
between Christmas & New year
* Bonus scheme
* Private Health Care
* Macbook
* Ongoing training and career development
* Flexible working policy
* Regular, varied (and fun!) staff socials