Our client is seeking a Temporary Customer Support Advisor and assist in providing high-quality customer service in a fast-paced industrial/manufacturing environment. This role involves handling customer queries and ensuring smooth communication from the Stockport office. This role will be 5 days fully on-site.
Client Details
This opportunity is with a medium-sized organisation within the industrial/manufacturing sector. It is well-regarded for its focus on operational efficiency and delivering quality customer experiences.
Description
Respond promptly and professionally to customer enquiries via phone and email.
Process customer orders and ensure accurate data entry into the system.
Liaise with internal departments to resolve customer issues efficiently.
Monitor and track order statuses, providing updates to customers as needed.
Maintain a strong understanding of the company's products and services.
Escalate unresolved queries to the appropriate team members when necessary.
Ensure compliance with company procedures and customer service standards.
Deliver excellent support to both new and existing customers.Profile
A successful Temporary Customer Support Advisor should have:
Previous experience in customer service, ideally within the industrial/manufacturing sector.
Strong communication skills, both written and verbal.
Proficiency in using CRM systems or similar software.
A detail-oriented approach to work with excellent organisational skills.
The ability to work effectively in a temporary role with minimal supervision.
A positive attitude toward problem-solving and customer satisfaction.Job Offer
Competitive hourly rate of approximately £13 to £14 per hour.
Immediate start & weekly pay.
On-site parking & close to main public transport links.
Gain experience in the industrial/manufacturing industry.If you are ready to excel as a Temporary Customer Support Advisor, apply today and take the next step in your career!
Please note that this role cannot accept applications of candidates who do need to serve a notice in employment